Tumble dryer's drying cycle does not end

Applies to:

• tumble dryer

Resolution:

1. The dryer calculates needed time according to the load. 

• The time on the display is estimated.

• The load may be too large and too wet.
• Try another spin cycle that matches the load and make sure the clothing is dry enough for the selected drying cycle.

2. Clean the filters and condenser

• See the user manual for how to clean and maintain your appliance. 

• Check the filters by holding them up to the light and see if they are porous.
• If no water passes through the filters, clean them and check again.
• If water still does not pass through the filters, replace them.

• Filters and accessories are available via the Webshop.

3. Check if the ambient temperature is between 5°C and 35°C.

• If the ambient temperature is too low or too high, the tumble dryer may not operate correctly.

• Place the dryer in a room which has a suitable temperature.
• If the dryer is located in a room, make sure that the temperature of the room is between 5°C and 35°C.
• If the room temperature is not within this range, the tumble dryer may not operate correctly and will not heat up.
• Heat the room in which the tumble dryer is situated until it reaches a suitable temperature, or move the dryer to another room which is at a suitable temperature.

4. Check whether the appliance is getting hot:

• Firstly, clean the appliance and then start a timed cycle of at least 120 minutes with no load.
• After one hour, open the door and check whether the drum is hot inside (with at least 20 minutes remaining on the display).
• If the inside of the drum is hot, the heating system is working. In tumble dryers fitted with a heat pump, you can often also hear whooshing or sloshing noises from the appliance when it stops.
• If the appliance is still not hot after an hour of the program, we recommend requesting a visit by a service engineer.