Issue
- Oven door glass has shattered into small pieces
Applies to
- Built-in ovens
- Freestanding cookers
Resolution
We know that if the tempered glass shatters, the noise and broken glass can be quite alarming.
In this document we will explain why this may happen and why we have will guide you on what to do next.
Door glass shattering is not very common but all tempered glass manufactured for appliances or other purposes can shatter if subjected to certain conditions.
Tempered glass is designed to break into small fragments therefore it will not leave sharp points and long leaves of dangerous glass. However, we still recommend precautions taken when clearing the broken glass.
Broken tempered glass. Glass may fall from the door
Clear the broken glass:
- Ensure the area is clear from pets and children
- Ensure you are wearing shoes when inspecting the appliance
- Before sweeping the glass ensure the appliance is cold
- You are wearing protective gloves
- You are using a dustpan and brush or another tool suitable for clearing glass segments.
- Do not attempt to vacuum broken glass.
To protect your glass from damage:
- Avoid placing hot dishes on the oven door, exposure to extreme changes in temperature can cause damage that will weaker the strength of the door.
- Avoid applying cold cleaning solution if the oven is still hot, again the change in temperature could damage the glass.
- Avoid knocks on the door, especially on the sides of the pains when removing to clean.
A defect from manufacturing would generally occur early in use, please contact our team if you would like to arrange an inspection from a Service Technician.
If the glass has broken due to impact, you can visit our webshop to purchase replacement glass.
