Issue
- Gas hob - Ignition issues
- Ignition continually clicking
- Stuck ignition or clicking noise on the gas hob
- Gas hob - no ignition
Applies to
- All gas hobs with electronic ignition
Resolution
Is the ignition or spark on the electrode visible, and is the electrical supply connected? Ensure that the electric connection is correct by checking the plug status or contracting a fully qualified electrician. Check the fuse box to ensure that the ring main RCD has not caused the electricity to be turned off.
Is ignition continually clicking?
Turn the appliance off at the main electric switch, wait 60 seconds and turn the appliance back on.
When any button on the gas hob is pressed, all the burners will spark. When the button is released when the burner is lit, the sparking will stop. This is the normal operation of a gas hob
If the spark ignition remains active after releasing the button, check the following:
Check whether the hob has become wet due to water boiling over. Remove the plug from the socket or switch off the group in the fuse box to which the gas hob is connected and dry the plate as much as possible and check whether the sparking has stopped after the group has been switched on again or the plug has been placed in the socket.
Are the burner caps and crowns clean, and also level? If they are not, clean the burners, burner caps and crowns by hand (not in the dishwasher) and dried correctly. Check that the burner caps and crowns are aligned correctly and straight.
Check that the knob has not been accidentally left pressed by removing the knob from the hob and removing the rubber seal as instructed in the user manual.
Clean the rubber-mounted under the button with a damp cloth. Due to the use of oil and fats during cooking, the rubbers can become greasy, causing the knob to stick to the rubber.
Replace the rubber seal, replace the knob, and check that the ignition returns to normal operation
Is the ignition still continually clicking? There is a possible ignition fault and requires a Technician visit.
Only a Gas Safe Registered engineer can repair a gas appliance.
Contact your manufacturer for either an in-warranty call-out or to arrange a Fixed Price Repair where out of warranty.
